1. Data We Collect
We may collect account details (such as email and authentication provider), usage data (chat prompts, selected tools, timestamps, and technical logs), and billing records needed to manage subscriptions and payments.
2. How We Use Data
We use data to operate and improve the IMVU assistant workspace, process payments, prevent abuse, provide support, and comply with legal obligations.
3. Cookies and Tracking
We use essential cookies for authentication, session continuity, and security. We may also use privacy-friendly analytics to understand product usage and performance.
4. Sharing of Information
We do not sell personal data. We may share limited information with trusted service providers (such as payment and infrastructure providers) strictly for service delivery, or when required by law.
5. Data Retention
Account and billing data are retained as needed for business and legal purposes. Service usage logs can be retained for up to 90 days for fraud prevention, refund checks, and platform reliability.
6. Your Rights
Depending on your jurisdiction, you may request access, correction, deletion, or export of your personal data.
To submit a request, contact [email protected].
7. Policy Updates
We may update this policy when product, legal, or operational requirements change. The latest version is always published on this page.