1. Digital Delivery
findgu.net provides digital services only. Access is activated in your account after a successful payment confirmation. No physical product is shipped.
2. Refund Eligibility
Refund requests may be considered on the payment day only, and only if paid access has not been used. Once subscription usage starts, refunds are generally not available for digital service delivery. Subscription renewal charges are outside this refund scope and are non-refundable.
3. Non-Refundable Items
One-time credits and other consumable digital units are non-refundable after purchase.
4. Accidental Purchase Cases
If you made an accidental purchase, contact support on the same day with payment details. Requests submitted after that period may be declined.
5. Refund Processing Time
If approved, refunds are initiated to the original payment method. The final posting time can vary by payment provider and bank, typically within 7 to 10 business days.
6. Usage Monitoring and Log Retention
To maintain reliability and verify refund eligibility, service usage events can be logged. Access and interaction logs may be retained for up to 90 days for compliance, abuse prevention, and operations.
7. Contact for Requests
For delivery or refund questions, contact [email protected] and include your order details.