How to Use
Find quick answers to the most common usage questions before you run a service.
How does Historical Room Viewer work?
Historical Room Viewer works in multiple stages.
It scans only public rooms, and occasional misses can happen.
AP/GA silent rooms are scanned every 3–5 minutes, so results may be delayed by up to 5 minutes.
For voice rooms, this delay can increase to around 25–30 minutes.
If you know an avatar is in a room but it is not detected, email [email protected] with the avatar name and the room URL or room ID so we can investigate.
Support requests without this information may not be processed.
How does Private Room Viewer work?
Private Room Viewer can scan up to 10,000 room slots.
It helps find the target if they are in one of their own private rooms.
The avatar you search for must be inside their private room during the scan.
How do I start using a service?
Open Services, choose a tool, enter the required input, and click Submit.
Each service page has its own input label so you can see exactly what format is expected.
What input format should I use?
User-based services accept IMVU username or legacy CID.
Room-based services accept room ID or full IMVU room URL.
Hidden Outfit Viewer requires a valid products_in_scene URL.
Why do I get 'No results found'?
The target may not exist, may be private, or may have no public data in the selected service.
Double-check spelling and try both username and legacy CID where supported.
What is included in Free, Plus, and Pro?
Free includes public basic services with limited availability.
Plus unlocks premium historical workflows.
Pro unlocks advanced tools like Private Room Viewer and Product Extractor.
For full details, open the Pricing page.
How does Hide Avatar work?
Hide Avatar hides selected avatars from Findgu search/tracking visibility.
You can manage Hide Avatar entries directly from the Hide Avatar and Account pages.
How do I manage my subscription?
Open Account from the left menu and use Manage Subscription.
You can update billing details or cancel from the billing portal.
I am signed in but still see an authorization error. What should I do?
Refresh once and retry the same request.
If the issue continues, sign out and sign in again.
If it still fails, contact [email protected].
Where can I get support?
If you face issues with service input, billing, or access, contact [email protected].
Include your account email and the service name for faster help.
